1. Who We Are

This website is operated by:

POTENS-PERFORACIJA d.o.o. Bakionička 14, 31210 Požega, Serbia Registration No.: 07313489 Tax ID No.: 101005565 Email: office@potensperforacija.com Phone: +381 31 3816 457

2. What Personal Data We Collect and Why

Contact Forms When you submit an inquiry through our contact form, we collect:

• Your name
• Email address
• Phone number
• Location
• Project details you provide

This information is used solely to respond to your inquiry and to provide you with information about our products and services.

Newsletter If you subscribe to our newsletter, we collect your name and email address. We use this information to send you periodic updates about our company, projects, and services. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and to analyze website traffic.

Essential Cookies These cookies are necessary for the website to function properly.

Analytics Cookies We use analytics tools to understand how visitors interact with our website. This helps us improve our content and user experience.

Marketing Cookies We use Facebook Pixel to measure the effectiveness of our advertising and to deliver relevant content. This tool may collect information about your browsing behavior.

You can manage your cookie preferences through your browser settings or via the cookie consent banner displayed when you first visit our website.

4. Embedded Content

Our website may include embedded content from third-party services (such as YouTube videos). Embedded content from other websites behaves as if you have visited that website directly. These services may collect data about you, use cookies, and monitor your interaction with the embedded content.

5. How Long We Retain Your Data

Contact form submissions and newsletter subscription data are retained for as long as necessary to fulfill the purposes described in this policy, or until you request deletion of your data.

6. Who We Share Your Data With

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• Service providers who assist us in operating our website and conducting our business (subject to confidentiality agreements)
• When required by law or to protect our rights

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at: office@potensperforacija.com

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: office@potensperforacija.com Phone: +381 31 3816 457 Address: Bakionička 14, 31210 Požega, Serbia